Flat rates includes exact rooms chosen:
windows casing, (glass not included)
vacuuming
dusting
front of vents that are safely reachable with my equipment
complete bathroom including floors
outside of all appliances in kitchen
kitchen counters
kitchen tables
inside of microwave
toaster oven tray
toaster tray
kitchen floor
bathroom floors
wipe down kitchen cabinets
dusting baseboards in all rooms
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Hourly cleaning not included in flat rates:
inside oven
inside refrigerator
inside closets
inside cabinets and drawers
any rooms that are not on your flat rate list
glass part of windows
walls ( with wall waiver)
removing books from shelves and returning to shelves
organizing (certified)
Shelves with more than 12 items
scrubbing baseboards
I DO NOT clean:
dishes
Outside of windows
ceilings
kitty liter boxes
feces
blood
inside of vents
laundry
I do not run appliances
make beds (some exceptions if discussed prior)